Reservation Procedure:
For further information and services please call us directly through phone or email.
Walkin Bali
24 Hours Reservation
WhatsApp : +62812 2526 6337
Phone : +62812 2526 6337
Email : info@walkinbali.com
Office : Arsvara Travel – Denpasar, Bali, Indonesia
Make a Reservation:
Provide necessary details such as your name, contact information, pick-up and drop-off dates and locations, and any specific car or motor bike preferences.
Confirm Availability and Price:
Confirm that the vehicle you want is available for the dates you specified.
Confirm the total price, including any additional fees (insurance, fuel, etc.).
Provide Necessary Documents:
We require a valid driver’s license & passport for the reservation.
Review Terms and Conditions:
Carefully read and understand the terms and conditions of the rental agreement, including insurance coverage and any restrictions.
Confirmation:
Once reservation is completed, you should receive a confirmation of your reservation with details about pick-up location, return instructions, and contact information.
Payment Method:
We take your online security seriously. All of the payments processed are secure and encrypted. You can pay using any of these payment methods:
– Credit / Debit cards on Visa, MasterCard, JCB and Amex
– Bank Transfer (Virtual Account)
– QR Code (OVO, Go pay, DANA, Link Aja, Shopee Pay)
Amend & Cancellation Policy
• You may contact us if you wish to amend your booking at any time. Amendments made outside 48 hours are free of charge. amendments within 24 hours of the service time are not allowed and will be treated as a cancellation
• The amendments do not become binding until adjusted written booking confirmation is sent and received by email.
• Cancellation made outside 48 hours before the commencement of the Service are free of charge.
• Full cancellation would be made within 24 hours before time of service.
Refund
• Missed Meets due to incomplete, inaccurate, or missing information will not be eligible for refunds.
• No refund will be made in case of No Show.
- Max refund 50%
• We cannot be held responsible for unforeseen acts of nature resulting in flight delays/cancellations (e.g. delays/cancellations due to weather, air traffic, airline strikes, flight cancellations by the airline for any reason, passenger illness
Force Majeure Situations
• Airports worldwide can witness unforeseen security restrictions being imposed by the Government, Airport Authorities, or Security Agency, due to certain security situation at the Airport or even for undisclosed reasons. In such cases, all the Airport Assistance services can be suspended without prior notice. This can lead to the inability to provide the booked services. But in such scenarios, you will receive a full refund of the fee paid to Us.
• In certain cases, delays and cancellations may result from factors beyond Our or Our suppliers’ control such as the weather, accidents, governmental restrictions and other events of force majeure. In such cases, our liability is limited to re-performance of the cancelled service. In exceptional circumstances, a refund or partial refund may be given in Our discretion and / or the discretion of the Supplier of the services concerned but it is not guaranteed.
Your / Customer’s / Service User’s Responsibility
• You acknowledge and agree to read and abide by these Terms and Conditions, as these define what services are included within the services for your specific journey.
• Bookings containing incorrect Customer details, flight details, terminal details and/or product selection may be considered void by Us or may result in service not being received by You.
• You acknowledge and accept that it is Your sole responsibility to ensure that the information supplied in Your Reservation Request / Booking is correct. We will not be responsible in any circumstances for incorrect, incomplete or similar information supplied at the time of booking including but not limited to dates, flight numbers, arrival or departure times.
• Further, you acknowledge and accept that it is Your sole responsibility to ensure that the contact details You provide when making Your Reservation Request / Booking (including but not limited to the email address and contact telephone number) are complete, valid and correct. We will not be responsible should an incorrect, incomplete or invalid number or contact details be given.